How to Access Services

At Star of Hope, we believe everyone deserves the opportunity to live, work, participate, and thrive in their community. If you or someone you support is interested in receiving services from Star of Hope, the process starts with determining eligibility for Intellectual and Developmental Disability (I/DD) services through the State of Oregon.

Star of Hope is always accepting referrals and welcomes inquiries from individuals, families, guardians, Service Coordinators, Personal Agents, and other community partners.

Here are the basic steps.

Step 1: Find Out if You Can Get I/DD Services

First, you need to find out if you qualify for Oregon I/DD services.

In Coos, Curry, and Douglas counties, Community Living Case Management (CLCM) helps with this.

CLCM can help you:

Fill out an application
Find out if you qualify
Learn about services that may help you

Contact CLCM

Coos County

541-266-7300
3030 Broadway Ave., Suite A
North Bend, OR 97459

Curry County

Phone (541) 813-1867
603 Hemlock Suite 3A
Brookings, OR 97415

Douglas County
541-315-4300
2550 NW Edenbower Blvd., Suite 104
Roseburg, OR 97470

Step 2: Meet Your Case Manager

If you qualify for I/DD services, you will have someone who helps you plan your services.

They will talk with you about:

What is important to you
What kind of help you need
Where you want to live
What you want to do during the day
Work goals
Community activities
Other supports you may need

They will help you make a plan that is right for you.

Step 3: If you're interested in Star of Hope, tell them that is your choice.

If you want to learn about Star of Hope, tell your Service Coordinator or Personal Agent.

They can send a referral to Star of Hope.

Step 4: We Review Your Referral

When we get your referral, we learn more about you and what you need.

We may:

Review your information
Talk with you and the people who support you
Learn about your goals and interests

We want to make sure Star of Hope is a good fit for you.

We may not always have an opening right away, but we are happy to learn about you and talk about possible services.

Step 5: Start Services

If you choose Star of Hope and we have a service that is a good match, we will help plan your start.

We will work with you, your family or guardian if needed, and your Service Coordinator or Personal Agent.

Already Getting I/DD Services?

You do not need to apply again.
Tell your Service Coordinator or Personal Agent that you are interested in Star of Hope.
They can send us a referral.

Please call if any questions!

We are happy to help and steer you in the right direction!